The Cash pipeline at the top of Money follows your money from invoice to bank, in four stages. Hover over a stage to see how much came from Stripe and how much from QuickBooks.

The four stages

  • Unpaid: everything your clients still owe on sent, viewed and overdue invoices, right now. Payments already made against an invoice come off its total. If some are overdue, click the overdue note to list just those invoices.
  • Paid: payments you received in the selected period, after refunds. Pick the period from the menu at the top right of the pipeline, such as Last 30 days or This quarter. The same period applies to your expenses list.
  • Pending deposit: money that's been collected but hasn't reached your bank yet, right now. This is your Stripe balance and any QuickBooks Undeposited Funds.
  • Deposited: money that reached your bank in the selected period, from Stripe payouts and QuickBooks deposits.

Your bank balance

Under the four stages, Money in the bank shows your linked bank's live balance. If you haven't linked a bank, you'll see Connect bank instead. This figure comes from your bank, not from QuickBooks, so it can differ from your books. QuickBooks updates when you record things there.

Why the numbers don't match

Each figure answers a different question, so they rarely add up to each other. Totals only count providers that are still connected. A disconnected provider's records stay stored but drop out of the totals.