You can connect Sidekick to Telegram, WhatsApp or Slack, so you can ask questions and get updates from a chat app you already check.
Connect a channel
- Open the Sidekick panel. On a fresh chat, find the Take me with you card. Otherwise, click the small round button at the top of the panel. Its dot turns green once a channel is connected.
- Click Telegram, WhatsApp or Slack. Sidekick shows a QR and a one-time code that ties that channel to your Aventide account. The code is good for 60 minutes.
- For Telegram or WhatsApp, scan the QR with your phone. The code goes along with it. In Telegram, tap Start. In WhatsApp, hit send. You're connected and the card closes by itself.
- For Slack, click Add to Slack (or scan the QR), pick your workspace, then click Allow. You're connected and the card closes by itself.
Slack notes
- Approval message: if Slack says the app isn't approved, that only means it isn't in Slack's Marketplace yet. If your workspace needs an admin to approve apps, Slack asks them for you.
- On a phone: Slack's Allow screen opens in your phone's browser, which needs its own Slack sign-in. If it asks for your workspace's Slack URL, it ends in .slack.com. A computer is usually quicker.
- If you already added Sidekick, or it asked for a code: search Slack for Aventide Sidekick and send it the code shown on the Slack tab.
- Direct messages only: Sidekick answers in its own direct messages. If you @mention it in a channel, it replies privately asking you to message it directly.
- If Add to Slack isn't available yet: the Slack tab may say Slack is coming soon. Use Telegram or WhatsApp, which connect in one scan.
Good to know
- Per person: each teammate connects their own channel. Your link is yours alone.
- Keep it secure: your Daily Brief and approval requests can name your clients and amounts. Anyone who can use your linked phone or chat account can use Aventide as you, including approving actions. Connect only an account you control, and disconnect a lost device right away.
- Disconnecting: open the same panel, find your connected channels and click Disconnect next to the platform. That removes only your link, and stops all messages from Aventide there. You can also block the Aventide bot in that app.
- No text messages: Aventide doesn't send text messages (SMS).