You can ask Aventide in Think or Sidekick to work through your inbox. It lists what needs a reply, opens a message, drafts an answer and sends it once you approve.

Things you can ask

  • "What needs a reply?"
  • "What am I still waiting to hear back on?"
  • "Open the latest message from Riverbend."
  • "Draft a friendly reply saying Tuesday works."
  • "Send that reply."
  • "Mark the Acme thread as done."
  • "Set this one aside" or "Snooze it until Monday."

Drafting and sending are separate

Drafting is safe: nothing leaves your inbox. Sending always asks for your approval first, and Aventide shows you the exact text before it goes. Replies go out from your connected Gmail. A reply to an inquiry opens in your own email app instead, so you send it from there. Dismissing a message, which throws its draft away, also asks first.

Reply drafts stay in the Inbox workstation rather than showing up as approval cards in the Daily Brief or Sidekick. The Daily Brief just tells you how many messages are waiting.

What Aventide can see

Aventide works in the business you have selected, and with your own mail only. It never shows you a teammate's Gmail, and never shows them yours. If a request could match more than one message, give a sender, subject or rough date so Aventide picks the right thread.